Shipping policy

We aim to ship out customer orders within 10 working days, if there is delay in your order please get in touch via email: hello@earthlybiochar.com

We use Royal Mail to post customer orders and expect delivery to be made within 2-3 working days of dispatch. You can track your order on Royal Mail's website using the tracking number provided in your order confirmation email. If your order arrives damaged please get in touch via email and we will aim resolve this issue as quickly as possible: hello@earthlybiochar.com